Privacy Policy

Camelback Inn, A JW Marriott Resort & Spa Privacy Statement
This document was last updated on June 20, 2004.

Introduction
Camelback Inn, A JW Marriott Resort & Spa has a strong commitment to providing excellent service to all of our customers, including respecting their concerns about privacy. We understand that visitors to our website may have questions about whether and how this website collects and uses information. We have prepared this statement to inform you of the privacy principles that govern Camelback Inn, A JW Marriott Resort & Spa. Please note that a separate privacy statement and separate terms and conditions apply to the Marriott Rewards program.

This statement contains numerous general and technical details about the steps we take to respect your privacy concerns. The bottom line is that the needs and expectations of our customers form the foundation of everything we do - including protecting your privacy.

Browsing
We have not configured this website to collect any personal information from your computer when browsing this site. This means that, unless you voluntarily and knowingly provide us with personal information, we will not know your name, your e-mail address, or any other information identifiable to you.

Internet Protocol (IP) Address
An IP address is a number that is automatically assigned to your computer every time you browse the Internet. When users request a page from our site, our servers log the user's current IP address. We use IP addresses to help diagnose problems. We do not link IP addresses to any personal information about you.

Cookies
Our website uses "cookie" technology. "Cookies" are encrypted strings of text that a website stores on a user's computer. Our website requires the use of a cookie throughout the online reservation process. In addition, a cookie is used to:

• recognize return visitors;
• store and recall user preferences and identify which of our web pages are most useful for our visitors;
• measure usage of our site and the various pages on the site; and
• provide functionality and content that we believe would be of interest and value to you.

The type of cookies that we use are referred to as "persistent" cookies because they remain on a user's computer hard drive until they are deleted by the user. We do not use cookies to gather information concerning your visits to other sites, nor ascertain any personal information about you apart from your dealings with Camelback Inn, A JW Marriott Resort & Spa and your transaction history with Marriott. Cookies do not corrupt or damage your computer or computer files.

If you do not wish to receive these cookies, you may set your browser to reject the cookies (consult the instructions for your particular browser on how to do this), although doing so may affect your ability to perform certain transactions on our website.

Information Needed to Execute the Transaction You Request
When we need to collect information from you, we will ask you to voluntarily supply us with the information we need. For example, if you would like to make a reservation at one of our hotels, we will ask you for information such as name, address, telephone number, e-mail address, credit card type, credit card number, expiration date and room preference (non-smoking room or no preference) to process your reservation. We will use your e-mail address to send a confirmation and, if necessary, might use the other information to contact you for help to process the reservation.

Securing the Transmission and Storage of Information
When we ask you for personal data when making a reservation, including your name, address and credit card data, it is transferred over a Secured Sockets Layer (SSL) line provided you are using a SSL enabled browser such as Microsoft Internet Explorer or Netscape Navigator. This ensures that your information is encrypted as it travels over the Internet. This secure mode is enabled before any such information is transmitted from your computer. You will know you are in secure mode when the padlock icon in the lower right-hand or left-hand corner of the computer screen appears in the locked position. In addition, when accessing a secure server, the first characters of the site address will change from "http" to "https." After information reaches Marriott it is stored on a secure server that resides behind a firewall that is designed to block access from outside the Company.

E-Mail
It is our intention to only send you e-mail communications that will be useful to you and that you want to receive. When you make a reservation on Camelback Inn, A JW Marriott Resort & Spa web site or make a reservation via telephone and provide your e-mail address, we will occasionally contact you via e-mail and provide information about products and offerings that may be of interest to you. These communications will typically relate to special Camelback Inn, A JW Marriott Resort & Spa offers. If you would prefer not to receive such e-mails you may choose to opt-out of e-mails, you are provided the opportunity to opt-out of future e-mails in every e-mail message you receive from Camelback Inn, A JW Marriott Resort & Spa.

We use a third-party e-mail service provider to send e-mails. This service provider is prohibited from using your e-mail address for any purpose other than to send a Camelback Inn, A JW Marriott Resort & Spa related e-mail. E-mails you receive do contain pixel tags (see description above) that help us to send the e-mail in a format you can read, to allow us to track the aggregate number of e-mails read and to measure in aggregate if any of the links in the e-mail were accessed. No other information is collected or used from pixel tags.

Camelback Inn, A JW Marriott Resort & Spa Use of Information
We treat the information you provide to us as confidential information; it is, accordingly, subject to our company's security procedures and strict corporate policies regarding protection and use of confidential information. Because laws applicable to personal information vary by country, our hotels or other business operations may put in place additional measures that vary depending on the applicable legal requirements. Information is generally processed and stored in the United States, in which data protection laws are not as comprehensive as in the European Union.

The personal information you provide to us for making a reservation is made available to the applicable hotel for the purpose of meeting your reservation request. If you cancel your reservation, the information is stored for recordkeeping purposes only and is not accessed again. After completing your stay at a Camelback Inn, A JW Marriott Resort & Spa, the information you provide may be used by us for direct marketing of products. Camelback Inn, A JW Marriott Resort & Spa may use the services of a third party mail house for the sole purpose of mailing materials.

Disclosure of Information to Third Parties
Camelback Inn, A JW Marriott Resort & Spa prohibits the sale or transfer of personal information to entities outside of the Marriott family of companies and hotels for their use without your approval and giving you the opportunity to opt-out.

You may go to http://www.camelbackinn.com/unsubscribe to opt-out of our using your information.

Links to Other Sites
If you choose to leave this Camelback Inn, A JW Marriott Resort & Spa site via links to other non-Marriott sites, including those of advertisers, Camelback Inn, A JW Marriott Resort & Spa is not responsible for the privacy policies or content of those sites, nor is Camelback Inn, A JW Marriott Resort & Spa responsible for the cookies those sites use.

Legal IssuesThis is a United States website and is subject to United States law. Camelback Inn, A JW Marriott Resort & Spa will disclose personal information without your permission when required by law, or in good faith belief that such action is necessary to investigate or protect against harmful activities to Camelback Inn, A JW Marriott Resort & Spa guests, visitors, associates, or property (including this site), or to others.

Camelback Inn, A JW Marriott Resort & Spa Privacy Statement ChangesIn the future, we may need to change the privacy statement for Camelback Inn, A JW Marriott Resort & Spa site. All changes will be made here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone.

How to Contact Us
If you have any questions about this privacy statement or privacy concerns please send an e-mail to info@camelbackinn.com